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WHAT IS CLUB PASSIONE AND HOW DOES IT WORK

Ciao, my name is Angelo and my job is to take care of Club Passione.
I’m here to introduce you to the Club and answer any questions you may have.
Let’s begin:

What is Club Passione?

First of all becoming a member of Club Passione is absolutely free and does not entail any obligations.

In fact becoming a member allows you to use a complementary coupon worth 10 euros that is valid for one year and can be spent upon your first purchase at any of our shops. 

Becoming a member of Club Passione means sharing our passion for wine and food so that you can receive monthly (or bimonthly) packages containing select products from our experts for up to 30% off list prices.

Membership to Club Passione allows you to receive our monthly selection of products (3 moustaches, 2 moustaches, 1 moustache subscription types based on the price of products contained) directly to the address of your choice.

The products which make up the monthly selection are carefully chosen so that they meet the standards of the most demanding palates and will enable you to explore and taste each month a new proposal based on themes, regions, and seasons that make Italian foood and wine unique.

I would like to show you some concrete examples:

  • In December we offer a ‘Holiday package’ that contains traditional Christmas specialties such as spumante, torrone, prosciutto, and parmigiano that can be enjoyed with loved ones in order to celebrate the holidays in an original way. 15% discount
  • In July we offer the “Passione Summer Sea” package which is composed of spaghetti, pesto genovese, extra virgin olive oil, Bresaola della Valtellina and white Vermentino wine from Sardegna. 20% discount
  • We also provide regional themed packages such as our ‘Flavours of Tuscany’ package in March that contains caciotta di Siena cheese, Tuscan salami, maremmano extra virgin olive oil and a bottle of Chianti Riserva red wine. Each month there is a new offer so that you can share your Passione Italiana. 15% discount
  • And so forth and so on every month…
     

Joining the Club entitles you to certain exclusive advantages including:

  • Subscription to monthly/bimonthly tastings with discounts of up to 30%
  • Receiving our Cicerone newsletter which keeps members up-to-date regarding events and exclusive accommodation throughout Italy for members of the Club
  • Priority when purchasing products with limited availability

The same General Conditions of Sale are valid for Club Passione and may be viewed in the dedicated section on the site.

How does one join Club Passione?

It’s easy:

  1. Enter the Passione Club page and choose the type of subscription you prefer
  2. Select the frequency you wish to receive packages ( monthly or bimonthly )
  3. Fill out and send the form containing your personal delivery information including prefered means of payment
  4. You’ll start receiving package during the last week of every month with guaranteed delivery by a trusted European courier.

How does one leave Club Passione?

Your subscription to Club Passione is free of any obligations and can be suspended or cancelled at any time for as long as you wish. All you need to do is communicate your request by email ( club@passioneitaliana.com ) or fax ( +39 6 6878619 ) within the tenth day of the month in order to suspend the monthly delivery.

Should a parcel be damaged what should I do?

Should you receive a parcel with visible signs of external damage of a broken bottle or food container we ask you to refuse delivery, to leave the package with the courier and to contact us as soon as possible. We will take care of the damaged package and substitute it immediately without charge. Naturally the above will also apply should you discover damaged goods only after opening your package.

It’s been a pleasure getting to know you. If you have any questions I along with the entire Club Passione team are available to help.

Email: club@passioneitaliana.com
Tel: +39 6 94801116
Hours: Monday-Friday from 9am to 1pm and 1:30 to 5:30pm

I hope you join us soon!

Ciao,

Angelo